Privacy Policy
Last updated: 13th January 2026

At Go Wander Dubai (“we”, “us”, “our”), we respect your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, store, and protect your data when you use our website, book experiences, or interact with our services. By using our website or making a booking, you agree to the terms of this privacy policy.

This privacy policy will be effective from the last updated date mentioned above.

1. Information We Collect

When you visit or use GoWanderDubai.com, we may collect the following information:

a) Personal Information

When you make a booking, contact us, or submit an enquiry, we may collect:

  • Full name
  • Email address
  • Phone number
  • Nationality (where required for tours or tickets)
  • Hotel name or pickup location
  • Booking details and preferences

This information is collected solely to provide and manage your travel services.

b) Payment Information

We do not store or process credit or debit card details on our servers.

All payments are securely processed by certified third-party payment gateways using encrypted connections. Your card details are submitted directly to the payment provider and are never stored, sold, rented, or shared by Go Wander Dubai.

c) Technical & Usage Data

We may automatically collect limited technical data such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referring website

This data is used for analytics, security, and improving website performance.

2. How We Use Your Information

We use your information to:

  • Process and confirm bookings

  • Provide customer support

  • Arrange tours, tickets, transfers, and activities

  • Contact you regarding your booking

  • Send booking confirmations and updates

  • Improve our website and services

  • Send optional promotional emails (only if you opt in)

We only collect information that is necessary to deliver our services.

3. Sharing of Information

We may share limited personal information with trusted third parties only when required to fulfill your booking, such as:

  • Tour operators

  • Activity providers

  • Transport companies

  • Ticketing suppliers

These partners are contractually required to keep your information secure and confidential.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Cookies & Advertising

Go Wander Dubai may use cookies and tracking technologies to:

  • Improve user experience

  • Analyze website traffic

  • Deliver relevant advertising

Some advertisements may be served by third-party advertising networks. These third parties may use cookies, pixels, or similar technologies to display ads relevant to your interests.

We do not control or have access to the data collected by third-party advertisers.

You can disable cookies at any time via your browser settings.

5. Data Security

We take data protection seriously and use:

  • Secure servers

  • Encrypted connections (SSL)

  • Restricted data access

  • Trusted payment providers

We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of your data.

6. Marketing & Communications

With your permission, we may send you:

  • Travel deals

  • Special offers

  • Newsletters

  • Experience recommendations

You may unsubscribe at any time using the link in our emails or by contacting us.

7. Legal Disclosure

We may disclose personal information if required to:

  • Comply with legal obligations

  • Respond to lawful court orders

  • Protect our rights or safety

  • Prevent fraud or abuse

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request corrections

  • Request deletion (where legally allowed)

  • Withdraw consent for marketing

You can contact us at any time to exercise these rights.

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal or operational changes. Updates will be posted on this page and become effective immediately upon publication.

We encourage you to review this page regularly.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: hello@gowanderdubai.com
Website: www.gowanderdubai.com